Dataset: Designated Hotline for Carer Support

數據集: 照顧者支援專線

数据集: 照顾者支援专线

Abstract: Designated Hotline for Carer Support (Carer Hotline) operates 24-hour service. The Hotline will be answered by professional social workers and aims to reduce the stress and burden induced by daily caregiving, and enhance their caring capability continuously. It provides instant support by phone to the carers, crisis intervention and outreaching service to those facing emergency situation without support. The Hotline will also make referrals to the mainstream welfare units so that the carers would receive follow-up services.

摘要: 照顧者支援專線（照顧者專線）24小時服務，由專業社工接聽，旨為減輕照顧者在日常生活照顧工作的壓力和負擔，並持續提升他們的照顧能力。專線為照顧者提供即時電話支援，進行危機介入，亦為處於緊急情況而沒有支援的照顧者提供外展服務。熱線亦會按個別情況轉介照顧者到主流福利服務單位，讓有需要照顧者得到跟進服務。

摘要: 照顾者支援专线（照顾者专线）24小时服务，由专业社工接听，旨为减轻照顾者在日常生活照顾工作的压力和负担，并持续提升他们的照顾能力。专线为照顾者提供即时电话支援，进行危机介入，亦为处于紧急情况而没有支援的照顾者提供外展服务。热线亦会按个别情况转介照顾者到主流福利服务单位，让有需要照顾者得到跟进服务。

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CSDI Data Category: Labour, Community and Social Welfare

CSDI 數據分類: 勞工、社區及社會福利

CSDI 数据分类: 劳工、社区及社会福利

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